Privacy Policy

1. Information We Collect

KhataPlus collects information to provide efficient accounting and digital ledger services. We collect:

• Personal & Business Details: Name, business name, phone number, email address, physical address, and GST/Tax numbers provided during registration or inquiry.
• Financial & Transaction Data: Customer ledgers, invoice details, payment records, credit/debit balances, and transaction history entered into the application.
• Device & Technical Data: IP address, device model, operating system, browser type, app version, and usage diagnostic logs for performance monitoring.

2. How We Use Your Information

We use your data strictly for operational, support, and functional purposes, including:

• Providing, operating, and maintaining accounting, ledger management, and billing services.
• Dispatching automated WhatsApp, SMS, and email payment reminders or invoices on your behalf.
• Generating business reports, analytics dashboards, and transaction summaries for your account.
• Providing prompt technical support and processing customer inquiries.
• Detecting, preventing, and troubleshooting technical issues, security vulnerabilities, or fraudulent activities.

3. Data Security & Storage

We prioritize your financial data privacy and implement robust security measures:

• Encryption: All data in transit and at rest is secured using industry-standard 256-bit SSL encryption.
• Cloud Backups: Secure, automated cloud backups ensure seamless data recovery and protection against data loss.
• Strict Privacy Guarantee: We never sell, rent, or trade your business ledger data or customer contacts to third-party advertisers or brokers.

4. Third-Party Integrations & Service Providers

To enable key functionalities, we partner with trusted third-party service providers (e.g., messaging gateways for WhatsApp/SMS reminders, cloud hosting infrastructure, and payment processors). These providers process data strictly on our behalf under contractual obligations of confidentiality and data security.

5. Data Sharing & Legal Requirements

We do not share your personal or business information except when explicitly authorized by you, or when required by law, court order, regulatory bodies, or applicable legal compliance standards.

6. Data Retention & Your Rights

Your data remains associated with your account as long as your subscription or service remains active. You have full ownership and rights over your data, including:

• Access & Export: You can view and export your ledgers and reports anytime in PDF or Excel formats.
• Correction & Updating: You can update or correct your business information at any time via account settings.
• Account Deletion: You may request account termination and full erasure of stored records by contacting support.

7. Cookies & Tracking Technologies

Our website uses essential cookies and local storage to maintain session states, secure logins, and remember preferences. We may also use anonymous analytics tools to evaluate traffic patterns and improve overall site performance.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. Any updates will be published on this page with a revised "Last Updated" timestamp.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data security, please reach out to us at info@khataplus.in.